Shipping policy
Shipping Policy
At BelleZella, we carefully pack every order and work with reliable courier partners to ensure your purchase reaches you safely and on time.
1. Delivery Time
Orders are generally delivered within 3–7 business days across India after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
2. Order Processing
Orders are usually processed and dispatched within 1–2 business days after the order is confirmed.
Once your order has been shipped, you will receive tracking information so you can follow your package.
3. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.
Any free-shipping offer will be subject to the terms mentioned on our website or promotional offer.
4. Delivery Delays
While we aim to deliver your order within the estimated timeframe, occasional delays may occur due to courier operations, weather, holidays, incorrect address details, or other unforeseen circumstances.
If your order is significantly delayed, please contact our customer care team and we will assist you in tracking the shipment.
5. Incorrect Address
Please make sure your shipping address and contact details are correct before placing your order.
BelleZella cannot be held responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.
6. Lost or Undelivered Orders
If your order is marked as delivered but you have not received it, or if your shipment appears to be lost in transit, please contact us as soon as possible.
Our team will coordinate with the courier partner and assist you with the appropriate resolution.
7. Contact Us
For any shipping-related questions or concerns, please contact our customer care team.
Customer Care Hours:
Monday – Friday
10:00 AM – 6:00 PM
We appreciate your patience and trust while your BelleZella order makes its way to you.
Thank you for choosing BelleZella.
Elegance, delivered with care.